Refund Policy
Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
✅ Return Eligibility
United Kingdom Customers:
You may request a return if:
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You ordered the wrong size
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You received the wrong item
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The item is faulty
International Customers (Outside the UK):
You may request a return only if:
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The item is faulty
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You received the wrong item
Please note: There are size guides under each product, so we encourage you to refer to them before placing your order.
To be eligible for a return:
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The item must be in the same condition that you received it
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It must be in its original packaging
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You’ll need to provide a receipt or proof of purchase
❗ Customs & Duties – No Refunds
Please be aware:
We do not accept refunds due to unpaid customs duties, taxes, or VAT, or if you failed to read our shipping policy regarding these charges before purchasing.
(Customs fees are the responsibility of the buyer and are explained in our Shipping Policy.)
📬 How to Start a Return
To begin a return, email us at:
📩 Godswrldclo@gmail.com
📦 Return Shipping Costs
(For UK Customers Only)
If your return is accepted and the reason is that you ordered the wrong size:
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We’ll provide a return address
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You must pay:
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The shipping cost to return the item
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The shipping cost to send the replacement item
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If your return is accepted because:
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You received the wrong item, or
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The item is faulty
Then:
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We will provide a prepaid return shipping label
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You’ll also receive instructions on how and where to send your package
⚠️ Items sent back to us without first requesting a return will not be accepted.
🔍 Order Inspection
Please inspect your order upon arrival and contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We’ll evaluate the issue and make it right.
You can always reach out to us for any return-related questions at:
📩 Godswrldclo@gmail.com